OHANA Means Family Necklace Stainless Steel Keychain Pendant

Returns and Refund Policy
Last updated January 01, 2024

We value your satisfaction and trust. That’s why we offer a generous refund and return policy for our products. Here are the details:

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and
unused condition, with all original tags and labels attached.

EXCEPTIONS

The following items cannot be returned:
● Underwear & Lingerie
● Adult Products

For defective or damaged products, please contact us at the
contact details below to arrange a refund or exchange.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Just the item, then mail your return to the following address:

Diamond Wholesale Inc
Attn: Returns
RMA #
6185 MAGNOLIA AVE # 219
Riverside, CA 92506
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and
inspecting the condition of your item, we will process your return. Please
allow at least fourteen (14) days from the receipt of your item to
process your return. Refunds may take 1-2 billing cycles to appear on
your credit card statement, depending on your credit card company. We will
notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

● Underwear & Lingerie
● Adult Products

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us